Shipping policy

Luoxy Skincare offers reliable tracked shipping on all orders.

Orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with your tracking information where available.

Estimated delivery time is usually 5–12 business days, depending on your location, customs processing, and carrier conditions.

Please make sure your shipping address is correct before placing your order. Luoxy Co. is not responsible for delays or failed deliveries caused by incorrect address information.

Customs duties, import taxes, or local fees may apply depending on your country and are the responsibility of the customer.

For any shipping questions, contact us through our Contact Us page.